Software Support & Remote Monitoring

We can offer year round, all day every day support, remote monitoring and management and even smart operating systems that can fix themselves!

Our dedicated and experienced team will listen to your issues and challenges and offer not only support but workable solutions.

All calls to our Helpdesk are logged and tracked and we can diagnose problems remotely.

Remote Monitoring

Our remote monitoring service offers the extra peace of mind that someone is checking your essential business systems day and night, 365 days a year, and fixing issues as they arise.

The benefits of this are:

·  Lower costs and less need for support

·  Consistency of service and speed

·  Minimum down-time and disruption

·  Pro-active identification and resolution of issues

·  Full incident management

·  A single point of contact for support

·  Freeing up of your internal IT department for core activities

·  Access to a nationwide network of qualified network and systems engineers

·  A monthly performance report

·  Management of upgrades and updates

·  Regular reviews