Service & Asset Management

Our Service and Asset Management solution (SAM) is a comprehensive help desk and asset Management software package, providing Help desk, Personnel and IT managers, estates managers with a fully integrated simple Cockpit from which to monitor operations. Maintaining assets and IT requests, from users of IT resources.
Often the first contact users have in their use of IT Services is when something goes wrong. As a single point of contact, the IT help desk plays an important part in the provision of IT Services, avoiding losses due to inefficiencies. The main focus of SAM is IT Requests tracking and Asset Management.

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